Hi Jung,
Please be sure the coral you are using is of good quality. We have received some styles with really great color, but some others have coral that does not work for our customers.
picture 8631: Nice dark red color, no black or brown spots, no fading of color. This is what all coral should look like.
picture 86301: The red color is faded, especially in the top row. Sometimes the coral arrives in ok condition, but the color fades after a couple of weeks.
There are brown or black spots in the coral, sometimes especially close to the silver parts (bottom row). This type of coral cannot be sent to our customers.
pictures 8632-8634-8635: The bezel around the coral is uneven and needs to be refined. In some pieces, the hole was a bit off center.
Please ask the cutter to center the hole in the coral better.
One of the problems is that when we receive a shipment of coral that we cannot send to the customer, we have to wait another 5-6 weeks, before we get a replacement shipment.
Since we have had the same or similar issues with coral in the past, could you please fix these issues so that they do not happen again?
Thank you for your understanding.
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