SFWSQ286
Data that we collect from our quality issues. Also we will be update it with the solution on how we fix it. || Data yang kita kumpulkan dari masalah kwalitas produk kita. Dan juga kita akan coba update solusinya tentang bagaimana kita memperbaikinya.
Monday, August 12, 2013
Monday, July 15, 2013
Acomo Stamp Jewelry
Dear Brata & Jung,
I went back to my old e-mail from February to re-fresh my memory how we want the stamped jewelry finished:
The copper earring sample with stamped design has been
- stamped
- oxidized with a sharpie
- lightly sanded or brushed
- and then treated with wax, using a cotton cloth for rubbing in the wax
- the wax will dry relatively fast and build a protective layer on the metal
- the final step is light rubbing with a clean cotton cloth to get rid of any excess wax and to give it a little bit of shine
We have had good experiences with the wax (preventing tarnishing) and it may be the best treatment for oxidized items, because it does not smear the black color from the Sharpie all over the earrings.
- we would like the ear wire in silver plated metal or stainless steel (please make the same shape and size as in the sample that we sent)
Let me know if you can make the wires or if we need to send them.
Sincerely,
Peter
Friday, June 7, 2013
Monday, June 3, 2013
Tuesday, May 14, 2013
Ring On Chandra Pendant
Dear Jung
I have received the shipment, all good except for the Chandra Pendant, the ring on the bracelet n necklace are slightly too big and out of proportions.. For now its ok, for the next one please use a smaller ring
I also need to re-produce more ahimsa pendant, I will email you separately on that.
Thank you Jung and have a lovely week ahead
Regards -
Dewi Indawati Loho
DWIDHARMA LIVING
Jakarta, Indonesia
www.dwidharmaliving.com
Home of
Energy Muse Jewelry
Aum Rudraksha Designs
Ahimsa Jewelry
to see beauty beyond what is seen by the eyes
to feel beauty beyond what is touched by the hand
to hear beauty beyond what is heard by the ear
beauty is everything that you see, touch and hear, even when all the senses are taken away
Powered by Ahimsa
Monday, May 13, 2013
Tuesday, April 16, 2013
Wooden Earring And Necklace (CM $ 698.91)
So from this invoice, total wood and earring is ($
429.33+$352.75+$11.71+$22.13)= $ 815.92
Minus $ 117.01 so we have to give you a credit of: $ 698.91
Am I right?
Jung
-----Original Message-----
From: TAMARA BELL
Sent: Monday, April 15, 2013 11:22 PM
To: Jung Hotmail ; Jung CJMSEA
Subject: Re; invoice for the wood
hi jung,
this is the invoice for the wood earrings and necklaces. i was able to use
$117.01 of the wood earrings.
tamara
Friday, April 12, 2013
Final QC In Australia
Hi Jung,
I have just had a long skype call with Wendy, my Logistics person in Melbourne and we have discussed all the QA of the stock delivered.
So.. it looks like we will have around 30 - 35 % rejected items. I am sorry about this and I really have tried to approve all the ones that I can.. even when the designs were not what I would consider right. I have been very flexible on the interpretation of the designs..because I understand your issues around consistency.
I will have the final details tomorrow as she is just doing a final check today.
The designs are being rejected for design factors but also there are a lot of scratches on them as well as marks from the 925 stamping.. so I am a little but disappointed with that as really those latter mistakes should not get past your QC process.
I guess however it is much better than the 100% rejected ones 3 times over from the Banjara team with their first order… So.. the trip to Bali last time has made quite a positive impact and I think overall, given it’s our first real order , it’s not so bad. However, it is costly for you and I do understand that.
We will endeavor to send the stock back to you via your choice of courier on Monday. Please send your courier account details.
Once we have the final numbers, I will send the spread sheet to you ( hopefully tomorrow).. then could you please remove the value of this stock off my final payment and I will make the payment to you.
I think the lesson here is that we need to move to casting in future for certain items. I would say for all the Disc designs as well as Empire and Scallop .. just to ensure that consistency..
Once you see the quantity to be returned Jung, could you also please advise what value it is and what value you like put on the parcel for customs purposes..
Palazzo Showroom
Please check that styles are matched for length
PLZ-0713-03 should be grey shell
PLZ-0713-06 should be multi-color shell
Tuesday, February 5, 2013
Silver Work In 23933
Thank you for the shipment. Please keep the attached photo for the next time you produce earring 23933. Notice the difference in the silver work. The correct one is on the right. Thank you.
Wednesday, January 30, 2013
Stones Fall Out
Most of the stones that fall out are pearls. The stone that fell out of the bracelet that I put down on a table was turquoise.One thing I forgot to mention: the jeweler here in Charleston who repairs them thought it might help if the bezels were "heavier". By heavier, I guess the jeweler means making the bezel out of a thicker piece of silver.
I looked at the photo you sent and agree with you that the technique is ugly. I'd rather not use it. I don't want to do anything that would change the way the bracelets look.
One thing I have noticed is that on some bracelets, the top of the bezels seem to curve slightly around the base of the stones, while on others the bezel looks straight. I have always thought that your smiths curve the bezels on purpose. It makes sense to me that a curved bezel holds the stone more securely. Also, the slightly curved bezel looks much more elegant than the straight bezel.
I hope this information is helpful.
Note:
Tolong pastikan bezel agak dilipat atau pakai bezel pakai plat yang lebih tebal lagi sedikit. Sehingga stone tidak gampang lepas. Untuk pearl, pastikan dilem (selalu)