PURPLE GEM RETURNS
ALWAYS CLEAN THE PIECE BEFORE SETTING STONES . WE SUGGEST THAT YOU POLISH
AND SCRUB THE SETTINGS ...THEN SET THE STONES TO AVOID DIRT BEHIND THE STONE
ESPECIALLY THE TRANSPARENT AND TRANSLUCENT STONES...DIRT IS OBVIOUS.
EARRINGS ALL FINE. BEZELS WERE BEAUTIFUL, HEIGHT WAS PERFECT,SOLDERING WAS
EXCELLENT AND THE STONE SETTING AND FINISH WERE PERFECT. WE WISH WHOEVER
DID THESE, DID ALL OUR WORK!
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E-1 AND E-2 -THE HARDWARE WAS BEAUTIFUL ADN FABRICATION EXCELLENT
THANKS
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N-1 FINE JOB
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N-2 TOTAL RETURNS #10
IN FUTURE ORDERS PLEASE PLACE PRONGS AS SHOWN IN PHOTO AND AS IN THE SAMPLE
YOU RECEIVED FROM US. PRONGS PLACED SO THAT ONLY ONE PRONG IS TOUCHING ON SIDES
OF NECKLACE- NOT TWO PRONGS TOUCHING AS YOU SENT IN FINISHED PIECES
#3 DIRTY AND BLACK BEHIND MOONSTONE
MOONSTONE MUST BE SET VERTICALLY TO THE PIECE
#2 DIRTY AND BLACK BEHIND MOONSTONE
MOONSTONE MUST BE SET VERTICALLY TO THE PIECE
ALSO GARNET IS TILTED IN THE BEZEL
N-3- all fi ne
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N-4 one bezel bent, but we were able to fi x it OTHERWISE, THEY WERE BEAUTIFULLY MADE AND
VERY CLEAN
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RINGS
R-1 #7 RETURNS
IN THE ORIGINAL SAMPLE, AND THE ONE YOU SENT US, THE BEZEL HEIGHT WAS
LOWER. PLEASE SEE PHOTO OF YOUR SAMPLE THAT WE RECEIVED AND THE RING IN THE
ORDER THAT ARRIVED. PLEASE MAKE THE BEZEL THE ORIGINAL HEIGHT IN NEXT ORDER. WE
DO NOT LIKE THE HIGHER BEZEL. YOU HAVE OUR ORIGINAL SAMPLE TO USE AS A GUIDE FOR
HEIGHT. PLEASE NOTICE HOW MUCH OF THE STONE IS SHOWING ABOVE THE BEZEL.
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R-2 #17 RETURNS
#2 WIRE BENT AT THE TOP OF THE STONE, SEE HOW WIRE WRAPS AROUND THE STONE ON
THE OTHER RINGS
#4 STONE TILTED IN BEZEL, LOWER ON ONE END
#8 HEAD NOT STRAIGHT TO THE SHANK
#2 BROKEN SOLDER JOINT. HEMATITE NOT STRAIGHT ON SHANK
#7 HEAD IS NOT STRAIGHT TO THE SHANK
R3 #14 RETURNS
#4 LABRADORITE RINGS, ALL STONES CRACKED SUSPECT THAT IT IS FROM THE HEAT OF
THE POLISHING. POLISH SETTINGS FIRST, CLEAN WELL INCLUDING INSIDE THE BEZEL, PUT
BLACK INSIDE THE BEZEL AND THEN SET THE STONE
WE HAVE INCLUDED NEW PABRADORITE STONES FOR REPLACEMENT RINGS
ALSO ALL OF THESE HAVE THE HEAD CROOKED TO THE SHANK
#10 ASSORTED STONES, HEAD CROOKED TO THE SHANK
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R3B #5 RETURNS
#4 HEAD TILTED ON SHANK, NOT LEVEL
#1 ***FROM THE SECOND SHIPMENT
“X” IS SOLDERED TO THE BEZEL, CONSTRUCTED WRONG, THE HOLE BEHIND THE
STONE IS IRREGULAR, SETTING IS VERY DIRTY, ESPECIALLY INSIDE THE BEZEL MAKING THE
STONE LOOK DARK
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R4 #19 RETURNS
SOME FROM SECOND ORDER INCLUDED, WE KEPT 2 OF THEM ONLY
#14 HEAD OFF CENTER FROM THE SHANK
*** INCLUDED IN THIS BAG IS A SEPARATE BAG FOR YOU TO OBSERVE THE DIFFERNCE BETWEEN
THE BEZEL BEING CLEAN AND THE BEZEL BEING DIRTY BEHIND THE STONES.
#5 STONE LOWER ON ONE SIDE IN BEZEL ..ALSO BEZEL OFF CENTER TO SHANK
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REGARDING SECOND ORDER
IN THE FIRST SHIPMENT, THE EARRINGS AND NECKLACES WERE BEAUTIFULLY CLEANED AND
POLISHED, THE BEZELS WERE PERFECT AND THE FABRICATION IMPRESSIVE
IN THE SECOND SHIPMENT WE RECEIVED 2 N-4 SMALL CARVINGS, BOTH OF THEM WERE
DIRTY WITH POLISH ON THE CARVINGS...ANOTHER EXAMPLE OF POLISH, CLEAN AND THEN
SET THE STONES!! WE ARE DISAPPOINTED AFTER THE ATTENTION TO DEATIL THAT WAS GIVEN
TO THE FIRST BATCH.
I DON’T KNOW IF YOU WERE RUSHING IN THIS SECOND SHIPMENT, BUT ALL OF THE PIECES
HAD TO BE CLEANED UPON ARRIVAL. THIS WAS CERTAINLY NOT TRUE OF THE FIRST BATCH.
E-4 REVERSIBLE WOMEN
ALTHOUGH WE WILL NOT RETURN ANY OF THESE, THEY ARE NEEDING TO BE CLEANED AND
MANY OF THE BEZELS WERE NOT TIGHT AROUND THE STONES. WE ARE GOING TO DO THIS
BUT IT IS DIFFICULT TO FIGURE OUT WHY THE E-1 BATCH WAS SO PERFECT IN EVERY WAY
AND THIS BATCH HAS THESE PROBLEMS. THE FABRICATION ITSELF IS WONDERFUL AND WE
WILL BE ORDERING MANY MORE OF BOTH OF THESE.
IF POSSIBLE, WE WOULD LIKE WHOEVER DID THE FIRST BATCH OF EARRINGS, BE THE PERSON
WHO DOES ALL SUBSEQUENT EARRINGS FOR US TO MAINTAIN CONSISTENCY.
WE HAVE POTENTIAL FOR LARGE NUMBERS OF THESE TO BE MADE AND CANNOT ALLOW INCONSISTENCIES
WHEN THE NUMBERS GROW.
THANKS
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N-4 SECOND BATCH #1 RETURN
THE ACCENT STONE IS TILTED IN THE BEZEL AND THE CARVING BEZEL IS DAMAGED.
CARVING ITSELF HAS POLISH ON IT
