Dear Jung and Peter,
I ordered white pearl bangles, and received pale grey pearl bangles. The two labradorite bangles have dead stones with no fire. This is not acceptable. All of these need new stones, and I need to have them turned around immediately, since my customers expected them to be in hand now. The attached picture compares a pearl that you sent me for repairs to the pieces in the shipment.
Please make arrangements and let me know how to proceed.
Cathy
(Ini foto perbandingan Pearl yang belum di setting dengan yang sudah. Kemungkinan ini kena polish atau plating)
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